Cancer Champions Resource Centre
This page is exclusively for our current Caafihealth-Macmillan Cancer Champions. Here, you will find all the mandatory policies you need to review before beginning your role. Feel free to complete each policy at your own pace. These guidelines are designed to both assist you in your duties and ensure the protection of the individuals you work with, especially those who are vulnerable. If you have any questions about these policies, please do not hesitate to contact us.
Mandatory Policies
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Protecting patient data is a critical responsibility for all Cancer Champions. By following this policy, we can ensure that we maintain the trust of our patients and uphold the highest standards of confidentiality and security. If you have any questions or need further clarification on this policy, please get in touch with the volunteer manager or the designated data protection officer.
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At Caafihealth, the health and safety of our volunteers is a top priority. We are committed to providing a safe working environment by identifying and minimizing risks, offering relevant training, and ensuring that all safety procedures are followed. Volunteers are expected to take reasonable care of their own safety and that of others, report hazards, and follow all guidelines provided.
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When volunteering alone, your safety is our priority. Always ensure you have informed someone about your location and expected return time. Keep a charged phone with you and check in regularly with your designated contact. If you feel unsafe at any time, leave the situation immediately and notify your supervisor. Remember to follow all safety procedures and trust your instincts while working independentl
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At Caafihealth, we encourage open communication and a proactive approach to resolving issues. If you encounter a problem during your volunteering, we ask that you first discuss it with your volunteer manager or project manager. We aim to work together to identify the issue, explore solutions, and agree on a resolution that works for everyone. Your feedback and input are valued as part of this collaborative problem-solving process.
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Our grievance and disciplinary procedures for volunteers are designed to ensure fair and respectful treatment for everyone. If you have any concerns or issues during your volunteering, we encourage you to raise them through our grievance process, where we’ll work together to find a resolution. Similarly, if any conduct or performance issues arise, our disciplinary process will be handled with transparency, offering support and clear communication throughout. Our goal is to maintain a positive and constructive environment for all.
Forms and other resources
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The Volunteer Reimbursement Form helps you get back money you've spent on things like travel or materials while volunteering. Just fill it out with the details of your costs, attach your receipts, and submit it according to the guidelines we've provided. This way, you can keep volunteering without worrying about the expenses.
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